faxservices.ca frequently asked questions

faxservices.ca is a Canadian guide to online fax services, powered by FaxToFax.com. It helps organisations replace fax machines with secure browser-based faxing.

FaxToFax.com meets Ontario PHIPA requirements for electronic service providers and follows PIPEDA’s fair information principles, including breach recording and reporting.

Yes. Business plans include a shared inbox and team roles (owner, admin, member, viewer) for 5 users, with more users at $10/mo each.

FaxToFax.com Business is $14.99 for the first month, then $39.99/mo for 500 pages and 5 users. Personal starts at $4.99, then $18.99/mo.

PDF, JPG and PNG. You can also write the document in the composer and add a cover page with your logo and letterhead.

Up to 50 recipients per fax. faxservices.ca confirms each number before the fax goes out.

Yes. Pick a date and time up to 90 days ahead, and cancel any time before it sends.

No. Incoming faxes stay in your private, encrypted FaxToFax.com inbox, and you get an alert in the app and browser. Documents are never emailed.

Four steps: your email, a one-time code, your fax number, then activate. Most people send their first fax in a few minutes.

Yes. Cancel online whenever you like. Cancelling stops the next renewal and you keep access until the end of the period you paid for.